In Victoria face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences. This is a 4 hour class. All training and assessment will be completed in class.
Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete the VCGLR approved RSA program with and approved RTO like CFT. For details on public class locations and times please contact us.
If you have a group we can come and deliver this training on site.
Completing an approved Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge to contribute to a safe and enjoyable environment in licensed premises.
The RSA program covers a range of topics including:
- problems associated with excessive consumption
- alcohol and the law
- the question of who is responsible for RSA
- facts about alcohol
- improving the atmosphere of your premises
- handling difficult customers.
The free VCGLR approved Free RSA online refresher course needs to be completed every three years.